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Return policy

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At Winner Forever, your satisfaction is our priority. We work with Printful for the production and delivery of our items. Therefore, our return policy is aligned with Printful, which is our main supplier.

  1. Defective or Damaged Items

    Any claims for misprinted, defective, or damaged items must be submitted within 30 days of receiving the product. Claims confirmed to be our responsibility will be covered at our expense.

  2. Lost Packages
    For packages lost in transit, claims must be submitted no later than 30 days after the estimated delivery date.

  3. Returns and Addresses
    The return address is the Printful facility:

  • United States & Mexico: 217 Wrangler Drive, Coppell, Texas, 75019

  • Canada: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada

  • Latvia: Lidostas parks, Marupe, Marupes nov., LV-2167, Latvia

  • Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain

  • United Kingdom: Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ

  • Australia:

    • Clothing orders: 40 Tanimbla Street, Kedron, Queensland 4031

    • Non-clothing orders (except phone cases): 338 Albert St, Brunswick VIC 3056

    • Phone cases: 6 Axis Crescent, Dandenong South VIC 3175

  • Japan: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto Prefecture, 863-0101

  • Brazil: Rodovia Santos Dumont, 4791 (Formerly KM 3.5), Warehouse 111, Shed 02, Caxias Park Development, Parque Paulista, CEP 25251-460, Duque de Caxias – RJ, Brazil

  • If a package is returned due to an incorrect address or unclaimed, reshipping costs will be your responsibility or that of the end customer.

  • Unclaimed returns are donated to charity after 30 days Non-Returnable Items

  • Sealed products, such as face masks or any items unsuitable for return for health or hygiene reasons, cannot be returned.                                                                                                                    5-Returns by Customers​

  • We recommend that your customers contact us before returning any items.

  • Except for customers residing in Brazil, orders due to buyer’s remorse are not refundable.

  • Voluntary returns or size exchanges are at your expense, and a new order must be placed for any replacement item.                                                                                                                                6-European Compliance                                                                  According to European consumer rights directives:

  • Customized or made-to-order products cannot be returned.

  • Sealed goods that have been opened for hygiene or health reasons cannot be returned.    7-Contact Us                                        

  • For any return claims or questions, please contact us via our contact page so we can assist you promptly.

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