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At Winner Forever, we are committed to providing you with a smooth and secure shopping experience, from order to delivery. Your satisfaction is our priority, and we ensure that every package arrives on time and in perfect condition.

1. Order Processing Time

• All orders are processed within 2 to 5 business days (excluding weekends and holidays).

• During peak seasons or high demand, processing may take up to 7–10 business days.

• Once your order is shipped, you will receive a confirmation email with a tracking number.

2. Estimated Delivery Times

After fulfillment, average shipping times are as follows (provided by Printful):

• United States: 3–4 business days

• Europe: 3–6 business days

• Canada: 3–10 business days

• Australia & New Zealand: 4–8 business days

• Japan: 2–5 business days

• Rest of the world: 10–20 business days

⚠️ Note: These are estimated timeframes and may vary depending on demand, customs clearance, or carrier delays.

3. Shipping Fees

• Shipping costs are calculated automatically at checkout, based on weight, size, and destination.

• Free shipping may be offered during special promotions or above a minimum purchase amount (when applicable).

4. Shipping Options

We offer several delivery methods depending on your region:

• Standard shipping

• Express shipping (where available)

• Tracked delivery with a tracking number

5. Order Tracking

• Every shipped order comes with a tracking number.

• You can track your order in real time on the carrier’s website.

6. Delays, Lost or Damaged Packages

• Delays: Winner Forever is not responsible for delays caused by carriers, weather conditions, or customs.

• Lost packages: If your order has not arrived within the estimated timeframe, please contact us so we can open a claim with the carrier.

• Damaged packages: If your order arrives damaged, please send us a photo within 24 hours so we can resolve the issue quickly.

7. Shipping Address

• Please make sure to provide accurate and complete shipping information at checkout.

• If the address provided is incorrect or incomplete, you will be responsible for reshipping costs.

• Unclaimed packages will be returned and may be donated to charity after 30 days.

8. Shipping Areas

• We ship worldwide.

• In rare cases, remote areas may result in longer delivery times or additional shipping charges.

9. Customs, Duties and Taxes

• Any customs duties, import taxes, or additional fees charged by your country are the responsibility of the customer.

• Winner Forever has no control over these charges, as they vary by region.

10. Contact Us

For any questions about shipping, tracking, or issues with your order, please contact us via our Contact page. Our customer service team is here to help you.